Frequently Asked Questions
Everything you need to know about your True Nutra shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping fee.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Where can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your package in real-time.
Are True Nutra garments ethically sourced?
Yes, we prioritize sustainable fashion. All our apparel is manufactured in certified facilities that adhere to fair labor practices and utilize eco-friendly materials.