Returns & Exchanges
At True Nutra, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn and unwashed apparel. If your new fit isn't quite right, we've made the exchange and return process simple and hassle-free.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached and include the packing slip provided in your digital return label.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting your request.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing